Vibe — Support
If you have a question, a problem or a complaint, write to agil.bashirali@gmail.com. We usually reply within 1–2 business days.
Safety
- Report: on a user's profile or a photo, tap ⋯ → Report. To report a message, press and hold the message → Report.
- Block: on a profile, tap ⋯ → Block. A blocked person cannot see you or message you. Your blocked list: Profile → Settings → Who can see me → Blocked accounts.
- We review reports within 24 hours. If you are in immediate danger, call 911 (in the US) or your local emergency number first.
- When meeting in person, meet in a public place first and tell someone close where you are.
Account
- Delete your account: Profile → Settings → Delete account. What is deleted is described in the Privacy Policy.
- Forgot your password: write to agil.bashirali@gmail.com from your registration email.
Vibe Plus and purchases
- Cancel your subscription: on iPhone, Settings → [your name] → Subscriptions → Vibe.
- Restore purchases: in the app, Vibe Plus screen → Restore purchases.
- Refunds: payments are processed by Apple — reportaproblem.apple.com.
Modes
- Location: shows people nearby using GPS. In your phone's Settings, set Vibe's location permission to "While Using the App".
- Bluetooth: finds people a few meters away where GPS does not work (metro, underground). Bluetooth must be on and Vibe must have Bluetooth permission. Works only while the app is open.